How Snappin handles your data

We collect information you provide directly when you create an account, place an order, create a store, contact support, or update your profile.

This may include your name, email address, phone number, delivery details, store details, and account preferences.

Snappin uses data to operate the marketplace, support purchases, improve discovery, process store onboarding, and keep the platform secure.

We may also use activity information to improve search, merchandising, and customer support workflows.

We may use cookies, session data, and similar technologies to keep users signed in, remember preferences, measure traffic, and improve performance.

As the product grows, analytics and behavior tools may be used to understand how customers and retailers use important journeys such as search, store discovery, and onboarding.

We share information only as needed to provide the service, including with payment providers, logistics providers, hosting partners, analytics tools, and support systems.

Retailers receive the order and contact information required to fulfill purchases made through their stores.

We retain information for as long as needed to operate the platform, meet legal obligations, resolve disputes, and maintain security records.

You can request profile updates or account-related help by contacting support. Additional deletion and access workflows may depend on legal, fraud-prevention, and transaction record requirements.